Wohngeldstelle Cologne – Contact & Opening Hours
The Wohngeldstelle Cologne is your point of contact for all questions about the Wohngeld application. Here you will find address, contact details, opening hours and information on making appointments.
Address
Amt für Wohnungswesen – Wohngeldstelle
Stadthaus Deutz, Ottmar-Pohl-Platz 1
50679 Cologne
Contact Details
- Phone: 0221 / 221-0 (City of Cologne switchboard)
- Email: wohngeldstelle@stadt-koeln.de
Please have your customer number or file reference ready when making telephone enquiries, if available. This significantly speeds up the processing of your enquiry.
Opening Hours
The Wohngeldstelle Cologne is open at the following times:
- Monday: 08:00 – 16:00
- Tuesday: 08:00 – 16:00
- Wednesday: 08:00 – 12:00
- Thursday: 08:00 – 18:00
- Friday: 08:00 – 12:00
Important Notice
Visits are generally only possible with a prior appointment. Walk-in visits without an appointment cannot be guaranteed to be processed.
Making an Appointment
A prior appointment is required for personal visits to the Wohngeldstelle Cologne. This avoids long waiting times and ensures that a case worker has time for you.
- By phone: Call the Wohngeldstelle on the number listed above and make an appointment.
- Online: On the City of Cologne website you can often also book an appointment online.
Directions and Accessibility
The Wohngeldstelle Cologne is located in the Stadthaus Deutz, directly on Ottmar-Pohl-Platz.
Deutz Town Hall is easily accessible by public transport. The KVB stop 'Deutz Bahnhof' and Cologne Messe/Deutz station are in the immediate vicinity. It is only a few minutes' walk from Cologne Central Station.
Further Information
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